Medication concerns
Alternatives or dosage queries reissues or requests for medicine you have had before will be dealt with by the Practice Pharmacist. We have a Pharmacist in Practice on Monday, Wednesday, Thursday, Friday
Practice Essential Training Closure Dates
Then surgery will be closed for essential staff training from 1pm-6pm on the following days. Please note these dates are subject to change.
Wednesday 24 January 2024
Thursday 29 February 2024
Wednesday 17 April 2024
Thursday 6 June 2024
For medical emergencies call The Out of Hours Doctors on 028 9182 2344.
In an emergency please ring 999
Please note that some of the listed dates may still have special clinics running however the phones will be diverted to the Out of hours doctors.
Bank Holiday closure dates for 2024-2025
Mon 1 April | Easter Monday |
Tue 2 April | Easter Tuesday |
Mon 6 May | Early May Bank Holiday |
Mon 26 May | Late May Bank Holiday |
Fri 12 July | Local holiday |
Mon 26 August | Summer Bank Holiday |
Wed 25 December | Christmas Day |
Thu 26 December | Boxing Day |
Wed 1 January | New Years Day |
Mon 17 March | St Patricks Day |
Please ensure you order your repeat prescription in good time, to ensure you do not run out of your medicines when the Surgery is closed.
Pharmacy Nominations
If you wish to nominate a pharmacy to collect your script please complete the nomination form which can be completed at reception in the surgery. Only ONE pharmacy can be nominated. One form per patient. If circumstances change you must complete a new form and advise the surgery at your earliest convenience. If you nominate a pharmacy only you - the patient - or the pharmacy can collect your prescriptions. No other relative or friend can collect your prescriptions.
Repeat Prescribing
Patients will have the option to order Repeat Medication by;
1. Ring the surgery, 028 9145 2410 and select the option 1 for Repeat Medication Requests between 1pm and 5pm. Leave your name, date of birth and first line of your address with the details of the medication you wish to order (name and dosage) on the voicemail box. This will be monitored by a member of staff on a regular basis. NOTE: this voicemail will not be monitored over bank holidays or weekends. Please allow TWO WORKING DAYS to process.
2. Drop your request in the Post Box - located in the reception area, use the right hand side of the prescription which lists all your repeat medication and tick which items are required. Drop in the post box for action. NOTE: Please allow TWO WORKING DAYS to process.
3. Online - you can request repeat medication online. To use this service call in and pick up a registration form. Once registered you will be given information that will enable you to create your username and password. Please allow TWO WORKING DAYS to process.
For medication not on repeat you must ring and request this via reception. Please allow TWO WORKING DAYS to process.
SELF REFER SERVICES
Patients can now self refer for Physiotherapy, Podiatry and some Occupational Therapy services. Please see more details under Further Information
PUBLIC HEALTH AGENCY – EDUCATIONAL VIDEOS
What Happens At? The NI Public Health Agency has produced educational videos to answer patient questions regarding “What Happens At” Breast Screening; Cervical Screening and Bowel Screening clinics. Please check “Further Information” for more details.
CHOOSE WELL CAMPAIGN – HOW TO USE YOUR HEALTH SERVICE
There are a range of healthcare services available to help you find the right expert care to meet your needs. Picking the service most appropriate to your symptoms means you get the right treatment in the right place - for further information check out www.nidirect.gov.uk/choosewell
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